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Topic 2, Lesson 2
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Want to Stop Losing Emails on your iPhone? Mailboxes Can Help!

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Managing Mailboxes on the iPhone

Keeping your email organized on the iPhone is much easier when you understand how Mailboxes work. Mailboxes let you group similar messages, file important emails away neatly, and reduce clutter in your main inbox. In this walkthrough, I’ll show you how to create your own mailboxes, move messages, customize swipe actions, favorite folders, and understand the difference between Trash and Archive so you can keep your email structured in a way that works for you.

What Are Mailboxes

Mailboxes are essentially folders that help you organize your messages. They don’t change the actual email account—like iCloud, Gmail, or Outlook—but instead act as containers where you can store related messages. Mailboxes can be used to track projects, save receipts, organize travel documents, or sort emails you want to refer back to later. They sit alongside your standard folders like Inbox, Sent, and Trash, and you can create as many as you need.

Create Mailboxes

To create a new mailbox, open the Mail app, go to the Mailboxes screen, and tap New Mailbox. From here, give your mailbox a name and choose which email account it should belong to. This allows you to create dedicated folders such as WorkFamilyFinances, or anything else that helps you stay organized. Once saved, the mailbox appears in the folder list and is ready for use.

Move Messages into a Mailbox

Once your mailboxes are set up, you can start placing messages where they belong. Open an email, tap the Move icon, and choose the mailbox you want to place it in. This keeps your inbox clear, makes important emails easier to locate, and ensures that everything is grouped by topic or purpose. You can move multiple messages at once from the message list as well, which is helpful if you’re catching up on cleanup.

Swipe Options

Swipe actions make organizing email even faster. In Settings > Mail > Swipe Options, you can choose what happens when you swipe left or right on an email—such as moving a message, flagging it, or sending it to Trash or Archive. Setting this up saves time and helps you quickly file emails where they belong without opening each message individually.

Favorite Mailboxes

If you have a few folders you use frequently, you can add them to the Favorites section at the top of the Mailboxes screen. This makes those mailboxes easier to access without scrolling through the entire list. It’s especially helpful for your most-used folders, like important projects, shared mailboxes, or folders containing work-related messages.

Trash vs. Archive

For many email accounts, the Archive option is used instead of deleting messages. Archiving keeps the email but removes it from your inbox, while Trash removes it completely. Gmail, for example, uses Archive as the default way to clear messages out of the inbox. Knowing which option your account uses can help you avoid accidentally deleting something you meant to save.

Wrap Up

Mailboxes are one of the easiest ways to keep your email organized. Creating custom folders, saving frequently used ones to Favorites, and setting helpful swipe actions can completely transform how you manage your inbox. With a little setup, the Mail app becomes a far more structured and stress-free place to keep up with your messages.