Prevent the Sleep/Wake button from Ending Calls on the iPhone

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Learn how to prevent calls from ending when you press the Sleep/Wake button on an iPhone with iOS 16.

When you press the sleep/wake button while receiving a call, the iPhone will end that call. This makes it easy to stop your iPhone from ringing when you can’t answer a call. But it also can be easy to end a call when you’d like to answer it, just by pressing in the Sleep/Wake button.

In iOS 16, Apple introduced the option to prevent the Sleep/Wake button from ending an incoming call. This is locations in Settings → Accessibility → Touch and toggle on the option labeled “Prevent Lock to End Call”.

See how to prevent the Sleep/Wake button from ending calls in this video for iOS 16.

Video Transcription

0:01
In this video, I’m going to show you how you can prevent ending calls. By hitting the sleep wake button or the lock button on the iPhone, you have probably hung up on someone just by hitting that lock button or the sleep wake button. Well now with iOS 16, you can turn that off, so you’re not going to accidentally hang up on someone just by hitting that sleep wake button. Let’s see how to do this. Let’s go over to my iPhone. Now in order to turn the setting on, in order to prevent the sleep wake button from hanging up on somebody, when you’re on a call, what we need to do is go to accessibility settings.

So what I’m going to do is open up my settings app here. And then what we do is we go over to accessibility here. Under accessibility, we have to go to touch. Now when I first found this, the first thing I did is I went over to the side button, that’s not where we want to go. Apple put this option under touch even though it is a button. So I go over to touch. And then we swipe up and you’re going to see an option here for prevent locked and call. When I turn this on, what it’s going to do is prevent the side button from ending a call when I’m on a phone call. So if you’ve accidentally hung up on someone just by tapping that sleep wake button or the lock button, you can now prevent that from happening. This is located again in your settings app under Accessibility and then under touch. So that’s how we can prevent that lock button asleep quick button from ending phone calls on the iPhone with iOS 16

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